Item must be returned within thirty (30) days of receipt of goods unless otherwise noted below.
All returns must include a Return Merchandise Authorization Number (RMA#). Call Customer Service for an RMA
All returns must be 100 percent complete and contain ALL original manufacturer boxes and manufacturer packing materials.
Items Damaged in Transit: All damage claims must be reported to us within 7 days of receiving the merchandise. Please save all of the shipping boxes if the item(s) were damaged in shipping. The shipping companies (UPS/FedEx) will come out to inspect the merchandise and the boxes in which they were shipped.
Please call or email our customer service department (PHONE NUMBER) for any Damaged / Defective items and we will work to make sure the problem is promptly resolved.
You are responsible for the return shipping.
Please allow approximately 10 business days for your return to be processed once it has arrived at the warehouse.
Holiday Purchases: Items purchased after November 15th can be returned through January 10 of the following year (or 30 days, whichever is later) for credit or exchange unless otherwise noted below.
